"Every firm will want to ensure that they are not a TOT incubator!"
"Exceptionally helpful new book...excellent tips."
"Lynn Taylor helps you decode your boss...what barbs mean and how to deflect them."
"A savvy work read."
"Useful to many who feel trapped dealing with bad upper management."
"Insightful and practical…for anyone (and that means everyone) with a boss."
"Nobody understands the psychodynamics of workplace relationships like Lynn Taylor."
"The advice in Taylor's book is preferable to going on the hunt for another job, except as a last resort."
"Well-researched and thought-out…Being able to identify behaviors and their triggers, and use of Taylor’s coping strategies, will increase productivity and bring out the best in every employee — from the top down."