Managing Up With Bad Bosses, Tough Coworker and Clients is a Win-Win
Working with challenging behavior, be it bad bosses, challenging coworkers or clients, takes a lot of diplomacy; the ability to see the backstory before reacting; and setting boundaries when necessary. Managing up techniques can result in a much better work life, for everyone.
I recently contributed to an article by Michael Grothaus entitled, How To Deal With Jerks In The Workplace. It offers coping techniques, including one of my favorite acronyms, CALM (Communicate, Anticipate, Laugh and Manage) method. Read the article at Fastcompany.com.